Winston & Friends dog bed guarantee

100-day trial satisfaction guarantee

We stand behind the quality of our products. If for any reason you are not completely satisfied with your Winston & Friends products, we offer a full refund less return shipping up to a maximum of 100 days after receipt of your product, s It is not damaged.

Here is what we consider damaged:

Physical abuse or damage to the dog mattress or dog mattress cover, including but not limited to burns, cuts, tears, liquid damage or stains.

Email us at info@winstonandfriends.ca or message us in the chat at the bottom right of the screen.

We take all the risks of the order by offering an unrivaled satisfaction guarantee. We will always do our best to take care of you.

100% satisfaction guarantee!

Guarantee against bites

Our dog beds are very durable and resistant, but are not indestructible. If your dog manages to tear the outer cover within 30 days from the date of receipt of the package, we will send you a new cover free of charge, once.

The bite guarantee is valid for all fabrics (mattress cover and cover) but not for the memory foam inside.

The warranty is valid and applicable only once.

If your dog has destructive temperaments, please supervise him and do not put his bed in his crate. It is always better to work on behavior.